Shipping
Shipping
We ship worldwide! ✈️ Please keep in mind that candles tend to be heavier than most online goods, so shipping can be a bit more expensive. All shipping rates are calculated directly through our carriers at discounted rates we’re always working hard to get you the best deal possible!
U.S. orders typically arrive within 3–5 days after shipping. Canadian orders may take up to 21 days, depending on customs and carrier transit times. While we do our best to ship your order using your preferred method, occasional changes may occur due to unforeseen circumstances. 📦
For full details, please check out our Shipping Policies.
Our dedicated team of production, shipping, and customer care fairies flutter tirelessly behind the scenes to make sure everything from checkout to candlelight is pure magic. 🧚♀️✨
Returns
Returns & Exchanges
At Faerie Light Apothecary, we’re here to help you transform your home into something truly enchanted. We know how tricky it can be to choose fragrances online so we’re committed to making your experience as smooth and magical as possible. ✨
If you receive a candle and it’s not quite the right fit, you’re welcome to exchange any unburned candle within 30 days of delivery.
Just email us at faerielightcandle@gmail.com with your order number, reason for the exchange, and your preferred scent we’ll take care of the rest!
Damaged or Defective Items
If your order arrives damaged or incorrect, we’re truly sorry. Please email faerielightcandle@gmail.com with your order number and a description of the issue, and we’ll send a replacement at no cost to you.
Returns & Exchanges
At Faerie Light Apothecary, we’re here to help you transform your home into something truly enchanted. We know how tricky it can be to choose fragrances online so we’re committed to making your experience as smooth and magical as possible. ✨